QIU Bar & Restaurant - Data Privacy Policy

Privacy Policy and Declaration of Consent to Use of Data

Information on data processing according to Art. 13, 14 GDPR

We are pleased that you are visiting our homepage and thank you for your interest. Dealing with the data of website visitors, but also of our customers and business partners, is a matter of trust. The trust placed in us is very important to us and therefore the significance and obligation to handle your data with care and to protect it from misuse.

THE MANDALA specifically follows the EU General Data Protection Regulation (GDPR) and the current Federal Data Protection Act (BDSG). When using the internet, we adhere to the Telecommunications-Telemedia Data Protection Act (TDDDG) of the Federal Republic of Germany to protect your personal data. In the following, we explain what information we collect during your visit to our website and how it is used. In the following, we explain what information we collect during your visit to our websites and how it is used. In addition, we would also like to inform you about how we store and use personal data that we have obtained via other channels.

Name and Address of the Data Controller

The responsible person in the sense of the GDPR and other data protection regulations is the:

The Mandala Hotel GmbH

Potsdamer Str. 3

D-10785 Berlin

Tel.: +49 (0) 30 590 05 00 00

Mail: welcome@themandala.de

Name and address of the data protection officer

Andreas Thurmann

DataSolution LUD GmbH

Isarstr. 13

D-14974 Ludwigsfelde

Mail: mail@hoteldatenschutz.de

Data Processing: General Information

Scope of the processing of personal data

As a matter of principle, we collect and use personal data of our users only insofar as this is necessary for the provision of a functional website as well as our contents and services. The collection and use of our users' personal data regularly only takes place with the user's consent. An exception applies in cases where it is not possible to obtain prior consent for actual reasons and the processing of the data is permitted by legal regulations.

Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for processing operations of personal data, Art. 6 (1) lit. a GDPR serves as the legal basis. When processing personal data that is necessary for the performance of a contract to which the data subject is a party, Art. 6 (1) (b) GDPR serves as the legal basis. This also applies to processing operations that are necessary for the performance of pre-contractual measures. If processing of personal data is necessary to comply with a legal obligation (statutory provisions) to which our company is subject (e.g. federal registration laws), Art. 6 (1) c GDPR serves as the legal basis. If the processing is necessary to protect a legitimate interest of our company or a third party and the interests, fundamental rights and freedoms of the data subject do not outweigh the first-mentioned interest, Art. 6 (1) f GDPR serves as the legal basis for the processing.

Data deletion and storage period

The personal data of the data subject shall be deleted or blocked as soon as the purpose of the storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in Union regulations, laws or other provisions to which the person responsible is subject. The data will also be blocked or deleted if a storage period prescribed by the aforementioned standards expires, unless there is a necessity for the continued storage of the data for the conclusion or fulfilment of a contract.

    Contact Form and Email Contact

    Description and scope of data processing

    Our website contains a contact form that can be used to contact us electronically. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are: First and last name, e-mail address and request.

    Alternatively, it is possible to contact us via the e-mail address provided. In this case, the personal data transmitted with the e-mail will be stored.

    Legal basis for data processing

    The legal basis for the processing of the data is firstly our legitimate interest in the processing of data in the context of contacting the enquirer. If the contact is aimed at the conclusion of a contract, the additional legal basis for processing is in the context of a contractual relationship.

    Purpose of the data processing

    The processing of the personal data from the input mask serves us solely to process the contact. In the case of contact by e-mail, this also constitutes the necessary legitimate interest in processing the data. The data is used exclusively for processing the booking and for communication.

    The other personal data processed during the sending process serve to prevent misuse of the contact form and to ensure the security of our information technology systems.

    Duration of storage

    The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For personal data sent by e-mail, this is the case when the respective conversation with the user has ended. The conversation is ended when the circumstances indicate that the matter in question has been conclusively clarified.

    If the contact is a pre-contractual relationship (offer or reservation request), the transmitted data will also be stored in our hotel software and used to execute the contract. If there is no contractual relationship, we delete the data after one year at the end of the year.

    Possibility of objection

    You have the option to object to the processing of your data at any time. We have set up the e-mail address widerruf@themandala.de for this purpose. We would like to point out that in the event of an objection, the conversation cannot be continued or we cannot create any offers etc.

    All personal data stored in the course of contacting us will be deleted in this case.

    All personal data stored in the course of establishing contact with us will be deleted in such a case.

    Table reservation

    Description and scope of data processing

    On our website there is the possibility to reserve a table for our restaurants. If you take advantage of this option, the data entered in the input mask will be transmitted to us. These data are: First name, last name, e-mail address, telephone number, details of the table reservation (day, time, number of people, restaurant) and optional details of special requests and occasion.

    If you make a table reservation through our website, this is done via the online reservation system Formitable B.V., Herengracht 560, 1017 CH, Amsterdam, Netherlands. All order data you enter is transmitted in encrypted form.
    You can learn more about Formitable B.V. in their privacy policy.

    Legal basis for data processing

    The legal basis for the processing of the data is initially our legitimate interest in the data processing as well as the existence of the user's consent by accepting our conditions for data processing.

    Purpose of the data processing

    The data will be used by us exclusively for table reservations. If you wish Seatris.ai to use your data for any other purpose, Formitable will obtain a separate declaration of consent.

    Duration of storage

    The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected.

    Possibility of objection

    You have the option to object to the publication of his comments for the future at any time. For this purpose, we have set up the e-mail address widerruf@themandala.de.

    Purchase of Vouchers through Our Website

    Description and scope of data processing

    Our website offers the option of purchasing vouchers. If a user takes advantage of this option, the data entered in the input mask is transmitted to us and stored. These data are: Salutation/title, first name, last name, e-mail address, address, voucher value, wishes, payment data, password for individual user account and, if applicable, date of birth and telephone number.

    If you make a voucher purchase from our websites, this is done through the online ordering platform of INCERT eTourismus Gmbh & Co KG, Leonfeldner Straße 328, A-4040 Linz, Austria. All order data entered by you will be transmitted in encrypted form. INCERT is committed to handling your transmitted data in accordance with data protection regulations. INCERT takes all organisational and technical measures to protect your data.

    Legal basis for data processing

    The legal basis for the processing of the data is the conclusion of a purchase contract.

    Purpose of the data processing

    The processing of the personal data from the input mask serves us solely to process the voucher purchase and to handle the payment transaction.

    If there is a legitimate interest in obtaining information about the accessibility of natural persons who are commercially active and legal entities, and information about their creditworthiness, we can carry out an information request with IHD Gesellschaft für Kredit- und Forderungsmanagement mbH, Augustinusstr. 11 B, 50226 Frechen. You can find out more about this in IHD's data protection regulations.

    Duration of storage

    The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of a contractual relationship, we will delete the data received as soon as national, commercial law, statutory or contractual retention requirements have been fulfilled.

    Possibility of objection

    The user has the option to object to the processing of his or her personal data at any time. We have set up the e-mail address widerruf@themandala.de for this purpose.

    Our BLOG

    Description and scope of data processing

    On our website, you have the option of commenting on one of our entries. If you take advantage of this option, the data entered in the input mask will be transmitted to us, stored and published on our website. These data are: Name, e-mail address and the comment.

    Legal basis for data processing

    The legal basis for the processing of the data is initially our legitimate interest in the data processing as well as the existence of the user's consent by accepting our conditions for data processing.

    Purpose of the data processing

    The processing of personal data is solely for the purpose of publishing comments on our contributions.

    Duration of storage

    The data will be deleted if the processing or publication of the data is objected to (right to be forgotten).

    Possibility of objection and removal

    You have the option to object to the publication of your comments for the future at any time. We have set up the e-mail address widerruf@themandala.de for this purpose.

    Support, advice and advertising for corporate clients

    Description and scope of data processing

    For the support, advice and advertising of corporate customers, we collect and use the contact person, telephone number and postal address in addition to the business partner or potential business partner. We obtain the information from various sources, either through an enquiry (e-mail or telephone), but also via events, trade fairs, business cards that our sales staff receive, etc.

    Legal basis for data processing

    The legal basis for processing the data is our legitimate interest in data processing. If the contact is aimed at the conclusion of a contract, the additional legal basis for the processing is the contractual relationship.

    To increase our services, we manage all data received in the CRM module of our central hotel software within THE MANDALA. The responsible entity is the hotel with which a business contact exists. Central services such as sales, banqueting, reservations and marketing access this data. The legal basis for processing the data is our legitimate interest in data processing within the framework of central administration and use of the data of our customers and business partners within the hotel group.

    Purpose of the data processing

    We use this contact data exclusively for our own purposes and for the needs-based design of our own sales activities.

    Duration of storage

    In principle, no deletion period is foreseen. However, if our sales department has not had any contact with the company contact within 3 years, the sales department will decide whether the contact person of the company contact will be deleted.

    If the contact is a pre-contractual relationship (offer, booking or reservation request), the transmitted data will also be stored in our hotel software and used to execute the contract. If there is no contractual relationship, we delete the data after one year at the end of the year.

    Possibility of objection

    As the contact person of a company contact, you have the option to object to the processing of your data at any time. We have set up the e-mail address widerruf@themandala.de for this purpose. All personal data of the contact person that has been stored for the business partner will be deleted in this case.

    Newsletter Service

    Description and scope of data processing

    On our website, you have the option of subscribing to our newsletter service in various ways. If you use this option, the data entered in the input mask will be transmitted to us and stored. These data are: E-mail address, if applicable first name, last name, language and interest in one or more topics.

    If you register for a newsletter from our websites, the data will be stored in our newsletter tool by Mailchimp, The Rocket Science Group LLC. , 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, USA. For further information on data protection, please see the FAQ on the GDPR.

    If we otherwise receive an email address where the recipient clearly tells us that they would like to receive our newsletter, we will collect their details via the input mask on our website.

    Legal basis for data processing

    The legal basis for the processing of the data is the existence of the recipient's consent. This is ensured by a double-opt-in procedure.

    Purpose of the data processing

    The processing of personal data is solely for the purpose of sending individual newsletters.

    Duration of storage

    The data will be deleted as soon as the newsletter service is cancelled.

    Possibility of objection

    You have the option to object to the processing of your data at any time. You can unsubscribe from the newsletter service with each newsletter. In addition, we have set up the e-mail address widerruf@themandala.de. Please let us know the e-mail address here.

    Application in our company

    Description and scope of data processing

    You have the option of applying for a job or sending us a speculative application. You can do this preferably via our website, by e-mail or in paper form. From our website you can access our job advertisements. If you take this opportunity, we will store general information about you in an administration programme. These data are:

    • First name, last name
    • E-mail address
    • Phone
    • Application date
    • For which position applied
    • Curriculum vitae and other application documents (upload)
    • Your message to us

    In addition, we may forward your application internally to the responsible head of department. The data will not be passed on to third parties in this context. The data will only be used for processing the application and for communication.

    Legal basis for data processing

    The legal basis for the processing of the data is the processing for a contract initiation relationship or contractual relationship.

    Purpose of the data processing

    The processing of personal data is solely for the purpose of processing the application.

    Duration of storage

    The data will be deleted as soon as it is no longer required to achieve the purpose for which it was collected. If you are not hired by our company, we will delete all data and documents relating to your application after 6 months at the latest. Should we wish to retain your documents for longer due to your qualifications, we will obtain your permission to do so.

    Possibility of objection

    You have the option to object to the processing of your data at any time. To do so, please contact the e-mail address: widerruf@themandala.de. Please note that in the event of an objection, the application cannot be completed or the conversation cannot be continued.

    Provision of the Website and Creation of Log Files

    Description and scope of data processing

    Each time our website is accessed, our system automatically collects data and information from the computer system of the accessing computer. The following data is collected:

    • Information about the browser type and version used
    • The operating system of the user
    • The IP address of the user
    • Date and time of access
    • Websites from which the user's system accesses our website
    • Websites that are accessed by the user's system via our website

    The data is also stored in the log files of our system. This data is not stored together with other personal data of the user. Personal user profiles cannot be formed. The stored data is only evaluated for statistical purposes.

    Legal basis for data processing

    The legal basis for the temporary storage of the data and the log files is the processing to protect our legitimate interest.

    Purpose of the data processing

    The temporary storage of the IP address by the system is necessary to enable delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session.

    The storage in log files is done to ensure the functionality of the website. In addition, we use the data to optimise the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context.

    Our legitimate interest in data processing also lies in these purposes.

    Duration of storage

    The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. In the case of the collection of data for the provision of the website, this is the case when the respective session has ended.

    In the case of storage of data in log files, this is the case after seven days at the latest. Storage beyond this period is possible. In this case, the IP addresses of the users are deleted or alienated so that an assignment of the calling client is no longer possible.

    Possibility of objection and removal

    The collection of data for the provision of the website and the storage of the data in log files is absolutely necessary for the operation of the website. Consequently, there is no possibility for the user to object.

    Use of Cookies

    Description and scope of data processing

    Cookies are small text files that are sent by us to the browser of your end device when you visit our website and are stored there. As an alternative to the use of cookies, information can also be stored in the local storage of your browser. Some functions of our website cannot be offered without the use of cookies or local storage (technically necessary cookies). Other cookies, however, enable us to carry out various analyses, so that we are able, for example, to recognise the browser you are using when you visit our website again and to transmit various information to us (non-essential cookies). With the help of cookies, we can, among other things, make our website more user-friendly and effective for you, for example by tracking your use of our website and determining your preferred settings (e.g. country and language settings). If third parties process information via cookies, they collect the information directly via your browser. Cookies do not cause any damage to your end device. They cannot execute programs or contain viruses.

    We provide information about the respective services for which we use cookies in the individual processing operations. You can find detailed information on the cookies used in the cookie policy.

    We also use cookies on our website that enable an analysis of the user's surfing behaviour. The following data can be transmitted in this way: Search terms entered, frequency of page views, use of website functions. The user data collected in this way is pseudonymised by technical precautions. Therefore, it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the user. When calling up our website, the user is informed about the use of cookies for analysis purposes and his or her consent to the processing of the personal data used in this context is obtained. In this context, a reference to this data protection declaration is also made.

    Legal basis for data processing

    The legal basis for the processing of personal data using technically necessary cookies is our legitimate interest in data processing. The legal basis for the processing of personal data using cookies for analysis purposes is the existence of a relevant consent of the user.

    Purpose of the data processing

    The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognised even after a page change. The user data collected through technically necessary cookies are not used to create user profiles.

    Analysis cookies are used to improve the quality of our website and its content. Through the analysis cookies, we learn how the website is used and can thus constantly optimise our offer.

    Duration of storage, possibility of objection and elimination

    Cookies are stored on the user's computer and transmitted from it to our site. Therefore, you as a user also have full control over the use of cookies. By changing the settings in your internet browser, you can deactivate or restrict the transmission of cookies. Cookies that have already been stored can be deleted at any time. This can also be done automatically. If cookies are deactivated for our website, it may no longer be possible to use all the functions of the website to their full extent.

    It is also possible to use our offers without cookies and scripts. You can deactivate the storage of cookies and scripts in your browser, restrict them to certain websites or set your browser to notify you as soon as a cookie is sent. You can also delete cookies from your PC's hard drive at any time.

    Use of a cookie banner

    Description and scope of data processing

    Our website loads the consent manager of the company Cybot A/S, Havnegade 39, 1058 Copenhagen (hereinafter: cookiebot.com). We use this service to ensure, on the one hand, the full functionality of our website and, on the other hand, the privacy-compliant use of marketing and tracking tools on our website. In this context, your browser may transmit personal data to cookiebot.com.

    Legal basis and purpose for data processing

    The legal basis for data processing is Art. 6 para. 1 lit. f GDPR. The legitimate interest lies in the error-free functioning of the website. The data is deleted as soon as the purpose of its collection has been fulfilled. Further information on the handling of the transmitted data can be found in the privacy policy of cookiebot.com. You can prevent the collection and processing of your data by cookiebot.com by deactivating the execution of script code in your browser or installing a script blocker in your browser.

    The following information is stored in our Cookiebot account:

    • The user's IP address in anonymised form (the last three digits are set to "0").
    • Date and time of consent.
    • User's browser.
    • The URL from which the consent was sent.
    • An anonymous, random and encrypted key value.
    • The user's state of consent, which serves as proof of consent.

    The key and consent status are also stored in the user's browser in the cookie "CookieConsent" so that the website can automatically read and respect the user's consent in all subsequent page requests and future user sessions for up to 12 months. You have the option to view and change your level of consent at any time. You can find this further down on this page.

    According to the law, we can store cookies on your device if they are strictly necessary for the operation of this site. The use of the service is based on the legally required consent to the use of cookies in accordance with Art. 6 (1) lit. c GDPR and § 25 (2) No. 2 TDDDG. For all other types of cookies, we require your permission. This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages. You can change or withdraw your consent at any time from the cookie declaration on our website.

    The specific storage duration of the processed data is not determined by us but is defined by Cybot A/S. Further information can be found in the privacy policy for Cookiebot.

    Use of Google services

    Google Analytics 4

    Our website uses Google Analytics 4, a web analytics service provided by Google LLC. The responsible entity for users in the EU/EEA and Switzerland is Google Ireland Limited, Google Building Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland ("Google").

    Google Analytics uses cookies that enable an analysis of your use of our websites. The information about your use of this website collected by means of the cookies is generally transmitted to a Google server in the USA and stored there.

    We use the User-ID function. Using the User ID, we can assign a unique, persistent ID to one or more sessions (and the activities within those sessions) and analyze user behavior across devices.

    We also use Google Signals. This allows Google Analytics to collect additional information about users who have enabled personalized ads (interests and demographic data), and ads can be delivered to these users in cross-device remarketing campaigns.

    In Google Analytics 4, IP anonymization is enabled by default. Due to IP anonymization, your IP address will be truncated by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and truncated there. According to Google, the IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

    During your website visit, your user behavior is recorded in the form of "events". Events may include:

    • Page views

    • First visit to the website

    • Session start

    • Your "click path", interaction with the website

    • Scrolls (whenever a user scrolls to the bottom (90%) of the page)

    • Clicks on external links

    • Internal search queries

    • Interactions with videos

    • File downloads

    • Ads viewed/clicked

    • Language setting

    Additionally recorded:

    • Your approximate location (region)

    • Your IP address (in truncated form)

    • Technical information about your browser and the devices you use (e.g., language setting, screen resolution)

    • Your internet service provider

    • The referrer URL (which website/advertising medium brought you to this website)

    Purposes of Processing

    Google will process the transmitted information on our behalf to evaluate website usage by visitors and to compile reports on website activities. The reports provided by Google Analytics serve us to analyze website performance.

    Recipients

    Recipients of the data may include:

    • Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (as processor under Art. 28 GDPR)

    • Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

    • Alphabet Inc., 1600 Amphitheatre Parkway Mountain View, CA 94043, USA

    Access to the data stored at Google by US authorities cannot be ruled out.

    Third Country Transfer

    Where data is processed outside the EU/EEA and no data protection level equivalent to the European standard exists, we have concluded EU Standard Contractual Clauses with the service provider to establish an adequate level of data protection. The parent company of Google Ireland, Google LLC, is based in California, USA. A transfer of data to the USA and access by US authorities to data stored by Google cannot be excluded. The USA is currently considered a third country from a data protection perspective. You do not have the same rights there as within the EU/EEA. You may have no legal remedies against access by authorities.

    Storage Duration

    The data we send that is linked to cookies is automatically deleted after 14 months. The deletion of data whose retention period has been reached occurs automatically once a month.

    Legal Basis and Withdrawal

    We process your data using Google Analytics 4 based on your consent pursuant to Art. 6(1)(a) GDPR in conjunction with § 25 TTDSG. You give your consent via the cookie settings (cookie banner/consent manager), through which you can also declare your withdrawal pursuant to Art. 7(3) GDPR at any time with effect for the future.

    You can prevent the storage of cookies from the outset by adjusting your browser software accordingly. However, if you configure your browser to reject all cookies, functionality may be limited on this and other websites. You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by (I) not giving your consent to the setting of the cookie or (II) downloading and installing the browser add-on to deactivate Google Analytics HERE.

    Further information can be found in Google's Terms of Service and Privacy Policy.

    Google Tag Manager

    We use Google Tag Manager from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Google Tag Manager is used to manage website tags via an interface and enables us to control the precise integration of services on our website.

    This allows us to flexibly integrate additional services to evaluate users' access to our website.

    The use of Google Tag Manager is based on your consent according to Art. 6 (1) (a) GDPR and § 25 (1) TDDG.

    We intend to transfer personal data to third countries outside the European Economic Area, particularly the USA. Data transfer to the USA takes place in accordance with Art. 45 (1) GDPR on the basis of the adequacy decision of the European Commission. The participating US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

    In cases where there is no adequacy decision from the European Commission (including US companies not certified under the EU-U.S. DPF), we have agreed with the data recipients on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission according to the Implementing Decision (EU) 2021/914 of June 4, 2021. A copy of these standard contractual clauses can be viewed at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=EN.

    Furthermore, before such a transfer to a third country, we obtain your consent according to Art. 49 (1) sentence 1 (a) GDPR, which you give via consent manager (or other forms, registrations, etc.). Please note that data transfers to third countries may involve risks that are not fully known (e.g., data processing by the security authorities of the third country, the exact extent and consequences of which we do not know, over which we have no control, and of which you may not be aware).

    The specific storage duration of the processed data cannot be influenced by us but is determined by Google Ireland Limited. Further information can be found in the Google Tag Manager privacy policy.

    Google DoubleClick

    We have integrated components of Google DoubleClick on our website. DoubleClick is a brand of Google, primarily marketing specialized online marketing solutions to advertising agencies and publishers. DoubleClick by Google transmits data to the DoubleClick server with every impression, click, or other activity.

    Each data transmission triggers a cookie request to the affected person's browser. If the browser accepts this request, DoubleClick sets a cookie in your browser.

    DoubleClick uses a cookie ID necessary for the technical process. The cookie ID is used, for instance, to display an advertisement in a browser. DoubleClick can also use the cookie ID to determine which ads have already been shown in a browser to avoid duplicate display. Furthermore, the cookie ID enables DoubleClick to record conversions, such as when a user sees a DoubleClick advertisement and later makes a purchase on the advertiser's website using the same browser.

    A DoubleClick cookie does not contain personal data but may include additional campaign identifiers. A campaign identifier helps identify campaigns with which you have interacted on other websites. In the context of this service, Google becomes aware of data that may also be used to generate commission settlements. Google can trace, for example, that you clicked on certain links on our website. The data transfer in this case is to the operator of DoubleClick, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. More information and the applicable data protection provisions of DoubleClick by Google can be found at https://policies.google.com/privacy.

    We process your data using the DoubleClick cookie for the purpose of optimizing and displaying advertisements based on your consent according to Art. 6 (1) (a) GDPR and § 25 (1) TDDG. The cookie is used to deliver user-relevant ads, create and improve ad campaign reports, and avoid multiple displays of the same advertisement. Every time you access one of our website's individual pages where a DoubleClick component is integrated, your browser is automatically triggered by the respective DoubleClick component to transmit data to Google for the purposes of online advertising and commission billing. There is no legal or contractual obligation to provide your data. If you do not give your consent, you can still visit our website without restrictions, but some features may not be fully available.

    We intend to transfer personal data to third countries outside the European Economic Area, particularly the USA. Data transfer to the USA takes place in accordance with Art. 45 (1) GDPR on the basis of the adequacy decision of the European Commission. The participating US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

    In cases where there is no adequacy decision from the European Commission (including US companies not certified under the EU-U.S. DPF), we have agreed with the data recipients on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission according to the Implementing Decision (EU) 2021/914 of June 4, 2021. A copy of these standard contractual clauses can be viewed at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=EN.

    Furthermore, before such a transfer to a third country, we obtain your consent according to Art. 49 (1) sentence 1 (a) GDPR, which you give via the consent manager (or other forms, registrations, etc.). Please note that data transfers to third countries may involve risks that are not fully known (e.g., data processing by the security authorities of the third country, the exact extent and consequences of which we do not know, over which we have no control, and of which you may not be aware).

    The specific storage duration of the processed data cannot be influenced by us but is determined by Google Ireland Limited. Further information can be found in the Google DoubleClick privacy policy.

    Google Ads

    We have integrated Google Ads on our website. Google Ads is a service provided by Google Ireland Limited to display targeted advertising to users. Google Ads uses cookies and other browser technologies to analyze user behavior and recognize users.

    Google Ads collects information about visitor behavior on various websites. This information is used to optimize ad relevance. Furthermore, Google Ads delivers targeted ads based on behavioral profiles and geographic location. The provider receives your IP address and other identifiers, such as your user agent.

    If you are registered with a Google Ireland Limited service, Google Ads can associate your visit with your account. Even if you are not registered or logged in, the provider may still identify and store your IP address and other identifiers.

    The data transfer takes place in this case to the operator of Google Ads, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

    The use of Google Ads is based on your consent according to Art. 6 (1) (a) GDPR and § 25 (1) TDDG.

    We intend to transfer personal data to third countries outside the European Economic Area, particularly the USA. Data transfer to the USA takes place in accordance with Art. 45 (1) GDPR on the basis of the adequacy decision of the European Commission. The participating US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

    In cases where there is no adequacy decision from the European Commission (including US companies not certified under the EU-U.S. DPF), we have agreed with the data recipients on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission according to the Implementing Decision (EU) 2021/914 of June 4, 2021. A copy of these standard contractual clauses can be viewed at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=EN.

    Furthermore, before such a transfer to a third country, we obtain your consent according to Art. 49 (1) sentence 1 (a) GDPR, which you give via the consent manager (or other forms, registrations, etc.). Please note that data transfers to third countries may involve risks that are not fully known (e.g., data processing by the security authorities of the third country, the exact extent and consequences of which we do not know, over which we have no control, and of which you may not be aware).

    The specific storage duration of the processed data cannot be influenced by us but is determined by Google Ireland Limited. Further information can be found in the Google Ads privacy policy.

    Google Maps

    We use Google Maps to create directions. Google Maps is a service provided by Google Ireland Limited, which displays a map on our website.

    When you access these contents of our website, you establish a connection to servers of Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland, whereby your IP address and possibly browser data such as your user agent are transmitted. These data are processed solely for the aforementioned purposes and to maintain the security and functionality of Google Maps.

    The use of Google Maps is based on your consent according to Art. 6 (1) (a) GDPR and § 25 (1) TDDG.

    We intend to transfer personal data to third countries outside the European Economic Area, particularly the USA. Data transfer to the USA takes place in accordance with Art. 45 (1) GDPR on the basis of the adequacy decision of the European Commission. The participating US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

    In cases where there is no adequacy decision from the European Commission (including US companies not certified under the EU-U.S. DPF), we have agreed with the data recipients on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission according to the Implementing Decision (EU) 2021/914 of June 4, 2021. A copy of these standard contractual clauses can be viewed at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=EN.

    Furthermore, before such a transfer to a third country, we obtain your consent according to Art. 49 (1) sentence 1 (a) GDPR, which you give via consent manager (or other forms, registrations, etc.). Please note that data transfers to third countries may involve risks that are not fully known (e.g., data processing by the security authorities of the third country, the exact extent and consequences of which we do not know, over which we have no control, and of which you may not be aware).

    The specific storage duration of the processed data cannot be influenced by us but is determined by Google Ireland Limited. Further information can be found in the Google Maps privacy policy.

    Bing Ads

    We have integrated Microsoft Advertising on our website. Microsoft Advertising is a service provided by Microsoft Corporation to display targeted advertising to users. Microsoft Advertising uses cookies and other browser technologies to analyze user behavior and recognize users.

    Microsoft Advertising collects information about visitor behavior on various websites. This information is used to optimize the relevance of advertisements. Furthermore, Microsoft Advertising delivers targeted advertising based on behavioral profiles and geographical location. Your IP address and other identification features such as your user agent are transmitted to the provider.

    The transfer of your data in this case is to the operator of Microsoft Advertising, Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, United States.

    The use of Microsoft Advertising is based on your consent in accordance with Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG.

    We intend to transfer personal data to third countries outside the European Economic Area, particularly the USA. Data transfer to the USA takes place in accordance with Art. 45 (1) GDPR on the basis of the adequacy decision of the European Commission. The participating US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

    In cases where there is no adequacy decision from the European Commission (including US companies not certified under the EU-U.S. DPF), we have agreed with the data recipients on other appropriate safeguards within the meaning of Art. 44 et seq. GDPR. These are - unless otherwise stated - standard contractual clauses of the EU Commission according to the Implementing Decision (EU) 2021/914 of June 4, 2021. A copy of these standard contractual clauses can be viewed at https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=EN.

    Furthermore, before such a transfer to a third country, we obtain your consent according to Art. 49 (1) sentence 1 (a) GDPR, which you give via the consent manager (or other forms, registrations, etc.). Please note that data transfers to third countries may involve risks that are not fully known (e.g., data processing by the security authorities of the third country, the exact extent and consequences of which we do not know, over which we have no control, and of which you may not be aware).

    The specific storage duration of the processed data cannot be influenced by us but is determined by Microsoft Corporation. Further information can be found in the Microsoft Advertising privacy policy.

    Use of social media plugins

    We operate so-called fan pages, accounts or channels on the networks listed below in order to provide you with information and offers within social networks and to offer you additional ways to contact us and find out more about our offers. Below, we inform you about which data we or the respective social network process from you in connection with accessing and using our fan pages/accounts.

    Data we process from you

    If you contact us via messenger or direct message through the respective social network, we usually process your username through which you contact us and may store further data provided by you if necessary for processing/responding to your request.

    The legal basis is Art. 6 (1) sentence 1 (f) GDPR (processing is necessary for the purposes of the legitimate interests pursued by the controller).

    (Static) usage data we receive from social networks

    We receive automatically provided statistics concerning our accounts through insights functionalities. These statistics include, among other things, the total number of page views, likes, information on page activity and post interactions, reach, video views, and information on the gender distribution (male/female) among our fans/followers.

    The statistics only contain aggregated data that is not personally identifiable. We cannot identify individual users based on this data.

    Data processed by the social networks

    You do not need to be a member of the respective social network to view the content on our fan pages/accounts, and a user account is therefore not required.

    However, please note that social networks collect and store data from website visitors without user accounts when their site is accessed (e.g., technical data to display the website to you), and they use cookies and similar technologies over which we have no control. Details can be found in the privacy policies of the respective social networks (see relevant links above).

    If you want to interact with the content on our fan pages/accounts, e.g., comment on, share or like our posts or contact us via messenger features, you must first register with the respective social network and provide personal data.

    We have no control over the data processing by the social networks during your use. To our knowledge, your data is particularly stored and processed in connection with the provision of the social network's services, as well as for analyzing user behavior (using cookies, pixels/web beacons and similar technologies) in order to show interest-based advertising both within and outside the social network. It cannot be ruled out that your data may also be stored outside the EU/EEA and transferred to third parties.

    Information about the exact scope and purposes of processing your personal data, retention/deletion periods, and cookie or similar technology policies during registration and use of the social networks can be found in their respective privacy policies/cookie guidelines. These also include information about your rights and how to object.

    Facebook

    When you visit our Facebook page, Facebook (Meta) collects, among other things, your IP address and other information stored in cookies on your PC. This information is used to provide us, as operators of the Facebook page, with statistical insights into the use of our page. Facebook provides more information at: https://facebook.com/help/pages/insights.

    Based on this statistical information, we cannot draw any conclusions about individual users. We only use these to respond to our users' interests, to continuously improve our online presence, and to ensure its quality.

    We only collect your data via our fan page to enable communication and interaction with us. This typically includes your name, message content, comment content, and profile information that you have made “publicly” available.

    The processing of your personal data for the purposes mentioned above is based on our legitimate economic and communicative interest in offering an information and communication channel in accordance with Art. 6 (1) (f) GDPR. If you, as a user, have given consent to data processing to the respective social network provider, the legal basis for processing is Art. 6 (1) (a), Art. 7 GDPR.

    As the actual data processing is carried out by the provider of the social network, our ability to access your data is limited. Only the provider is fully authorized to access your data. Therefore, only the provider can take appropriate measures to fulfill your user rights (e.g., right of access, deletion request, objection). As such, the most effective way to assert your rights is directly with the provider.

    We are jointly responsible with Facebook for the personal content on the fan page. Data subject rights can be asserted both with Meta Platforms Ireland Ltd. and with us.

    According to the GDPR, primary responsibility for the processing of Insights data lies with Facebook, and Facebook fulfills all GDPR obligations regarding Insights data processing. Meta Platforms Ireland Ltd. makes the core of the Page Insights Supplement available to data subjects.

    We do not make any decisions regarding the processing of Insights data or the storage duration of cookies on user devices.

    Further information can be found directly on Facebook (Page Insights Supplement Agreement): https://www.facebook.com/legal/terms/page_controller_addendum.

    Further information, including the exact scope and purposes of processing your personal data, storage/deletion periods, and cookie policies during registration and use, can be found in Facebook’s privacy and cookie policies:
    https://www.facebook.com/privacy/policy/?entry_point=data_policy_redirect&entry=0
    https://www.facebook.com/policies/cookies

    Facebook Fan Page

    On our Facebook fan page at https://www.facebook.com/QiuBarRestaurant/, we use plugins from Facebook.com, provided by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, USA. By using the fan page, data is transmitted to Facebook servers, which contain information about your visits to our page. For users logged into Facebook, usage data is linked to their personal Facebook account. If you actively use the Facebook plugin while logged in (e.g., clicking the "Like" button or using the comment function), this data will be transmitted to and published on your Facebook account. This can only be avoided by logging out of your Facebook account beforehand.

    We are not fully aware of what data Facebook stores and how it is used. As a fan page user, you must assume that Facebook records all your activities on the page.

    Furthermore, the general terms of use of Facebook Ireland Limited, Hanover Reach, 5-7 Hanover Quay, Dublin 2, Ireland apply. For information on Facebook’s data protection, please refer to the privacy notices provided by Facebook Ireland Limited.

    The legal basis for this data processing is Art. 6 (1) (a), (f) GDPR.

    All depicted persons and other third parties have the right at any time to object to the publication of their personal data (photos). For this, we have set up the following email address: widerruf@themandala.de. This right to object particularly applies to the future publication of images.

    It may happen that we accidentally publish images of people without having obtained their consent. If such a publication is not desired, we will immediately take steps to comply with your rights. In the case of group photos, we reserve the right to blur faces.

    Instagram

    When visiting our Instagram page https://www.instagram.com/qiubar/, Instagram (Meta) collects your IP address and other information stored in cookies on your PC. This information is used to provide us, as operators of the Instagram page, with statistical insights into the use of our page. More information is provided by Instagram at the following link (note: by clicking the link, you are redirected to Facebook’s website, also part of the Meta group. The information applies equally to Instagram): https://facebook.com/help/pages/insights.

    Based on this statistical information, we cannot draw any conclusions about individual users. We use the data solely to better address our users' interests, improve our online presence, and ensure its quality.

    We only collect your data via our fan page to enable communication and interaction with us. This usually includes your name, message content, comment content, and profile information you have made “publicly” available.

    The processing of your personal data for the aforementioned purposes is based on our legitimate business and communication interest in providing an information and communication channel pursuant to Art. 6 (1) (f) GDPR. If you, as a user, have given consent to the data processing to the provider of the social network, the legal basis extends to Art. 6 (1) (a), Art. 7 GDPR.

    Since the actual data processing is carried out by the social network provider, we have limited access to your data. Only the provider is authorized to access all your data. As a result, only the provider can take appropriate steps to fulfill your user rights (access requests, deletion requests, objection, etc.). Therefore, the most effective way to assert these rights is directly with the provider.

    We are jointly responsible with Instagram for the personal content of the fan page. Data subject rights can be asserted with both Meta Platforms Ireland Ltd. and us.

    According to the GDPR, Instagram has primary responsibility for processing Insights data and fulfills all obligations under the GDPR in this regard. Meta Platforms Ireland Ltd. provides the core of the Page Insights Supplement to data subjects.

    We do not make any decisions regarding the processing of Insights data or the storage of cookies on users' end devices.

    Further details can be found on Instagram (Page Insights Supplement Agreement with Facebook): https://www.facebook.com/legal/terms/page_controller_addendum.

    More information on the exact scope and purpose of the processing of your personal data, retention/deletion periods, and cookie policies during registration and use can be found in Instagram’s privacy and cookie policies (note: by clicking the link, you will be redirected to Facebook’s website):
    https://help.instagram.com/519522125107875/?helpref=uf_share
    You can also access this information in Instagram’s help section:
    https://help.instagram.com/581066165581870

    Further information can be found in Instagram’s privacy policy.

    YouTube Video

    We have integrated YouTube videos on our website. YouTube Video is a component of the video platform YouTube, LLC, where users can upload content, share it over the internet, and access detailed statistics.

    YouTube Video allows us to integrate content from the platform into our website.

    YouTube Video uses cookies and other browser technologies to analyze user behavior, recognize users, and create user profiles. This information is used to analyze content activity and generate reports. If a user is registered with YouTube, LLC, YouTube Video can associate viewed videos with the user’s profile.

    When you access this content, a connection to the servers of YouTube, LLC, Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland is established, during which your IP address and possibly browser data such as your user agent are transmitted.

    The use of the service is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

    We intend to transfer personal data to third countries outside the European Economic Area, particularly the USA. The data transfer to the USA is based on Art. 45 (1) GDPR and the adequacy decision of the European Commission. The involved US companies and/or their US subcontractors are certified under the EU-U.S. Data Privacy Framework (EU-U.S. DPF).

    Where no adequacy decision exists (including for US companies not certified under the EU-U.S. DPF), we have entered into other appropriate safeguards with the recipients of the data pursuant to Art. 44 ff. GDPR. These are – unless otherwise specified – the EU Commission’s Standard Contractual Clauses as per Implementing Decision (EU) 2021/914 of 4 June 2021. A copy of these Standard Contractual Clauses can be viewed at: https://eur-lex.europa.eu/legal-content/EN/TXT/HTML/?uri=CELEX:32021D0914&from=EN

    We also obtain your consent under Art. 49 (1) sentence 1 (a) GDPR before such third-country transfers, which you give via the consent manager (or other forms, registrations, etc.). Please note that third-country transfers may involve risks (e.g., data processing by security authorities in the third country, the extent and consequences of which are unknown to us, beyond our control, and of which you may not be informed).

    The specific retention period of the processed data is determined by YouTube, LLC and cannot be influenced by us. Further information can be found in the privacy policy for YouTube Video.

    Hotelcareer Widget

    We have integrated components of the Hotelcareer Widget on our website. Hotelcareer Widget is a service provided by StepStone GmbH, Axel-Springer-Straße 65, 10969 Berlin, Germany, which offers applicant and personnel management software.

    Hotelcareer Widget is used in connection with application processes to optimize applicant management, for example through the automated analysis of employment references. Furthermore, Hotelcareer Widget enables us to create and evaluate job postings.

    The use of this service is based on our legitimate interests, i.e., our interest in optimizing our recruitment processes pursuant to Art. 6 (1) (f) GDPR.

    The specific retention period of the processed data is not determined by us but by StepStone GmbH. Further information can be found in the privacy policy for Hotelcareer Widget.

    CrazyEgg

    We use Crazy Egg, a service provided by Crazy Egg, Inc., to conduct so-called A/B tests on our online offering. In the process, different versions of our online content are published simultaneously, and it is measured which of these versions is more user-friendly.

    During the testing of the versions, data such as the operating system used, the browser’s user agent, and the time of access may be collected in order to measure the success of the version.

    Web tracking technologies are used to associate the above-mentioned data with the version of our online offering being tested.

    The use of Crazy Egg is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

    The specific retention period of the processed data is not determined by us, but by Crazy Egg, Inc. Further information can be found in the data protection declaration for Crazy Egg.

    Cognito Forms

    We have integrated components of Cognito Forms on our website. Cognito Forms is a service provided by Cognito LLC and offers marketing automation software.

    Cognito Forms enables us to create and display online forms and pop-ups on our website. In addition, Cognito Forms is used to process data entered into forms—for example, when contacting us via a contact form or signing up for a newsletter.

    Cognito Forms uses cookies and other browser technologies to analyze user behavior and recognize users. This information is used, among other things, to compile reports on website activity.

    Your data is transmitted in this context to the operator of Cognito Forms, Cognito LLC, 929 Gervais Street, Suite D, Columbia, SC 29201, United States.

    The use of Cognito Forms is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

    The specific retention period of the processed data is not determined by us, but by Cognito LLC. Further information can be found in the privacy policy for Cognito Forms.

    MailChimp

    We have integrated components of the MailChimp service on our website. MailChimp is a service provided by The Rocket Science Group, LLC and offers marketing automation for businesses.

    MailChimp is used to store and transmit data entered into forms via cookies, send marketing emails and automated messages, and create targeted campaigns.

    In addition, MailChimp allows us to analyze whether the sent emails were opened, how many users received an email, and whether users unsubscribed from the newsletter after receiving an email.

    In this context, your data is transferred to the operator of MailChimp, The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308, United States.

    The use of MailChimp is based on your consent pursuant to Art. 6 (1) (a) GDPR and § 25 (1) TDDDG.

    The specific retention period of the processed data is not determined by us, but by The Rocket Science Group, LLC. Further information can be found in the privacy policy for MailChimp.

    Stripe Payments

    We have integrated components of Stripe Payments on our website. Stripe Payments is a service provided by Stripe, Inc. and offers online payment solutions worldwide.
    If you choose Stripe Payments as a payment method, the data required for the payment process will be automatically transmitted to Stripe, Inc., San Francisco, California, US.

    The following data is generally collected in this context: name, address, company (if applicable), email address, telephone and mobile number, and IP address.

    The use of this service is based on the performance of a contract, i.e. for the processing of payment transactions.

    The specific retention period of the processed data is not determined by us, but by Stripe, Inc. Further information can be found in the privacy policy for Stripe Payments.

    Protection of Minors

    This service is mainly aimed at adults. We do not currently market any specific areas for children. Accordingly, we do not knowingly collect age-identifying information, nor do we knowingly collect personal information from children under the age of 16. However, we caution all visitors to our website under the age of 16 not to disclose or provide any personally identifiable information through our service. In the event that we discover that a child under the age of 16 has provided us with personal information, we will delete the child's personal information from our files to the extent technically feasible.

    Rights of the Data Subject

    If your personal data is processed, you are a data subject within the meaning of the GDPR and you have the following rights vis-à-vis the controller:

    • You have a right to information about the personal data stored about you, about the purposes of processing, about any transfers to other bodies and about the duration of storage.
    • If data is inaccurate or no longer necessary for the purposes for which it was collected, you may request that it be corrected, erased or restricted from processing. Where provided for in the processing procedures, you may also consult your data yourself and correct them if necessary.
    • Should grounds against the processing of your personal data arise from your particular personal situation, you may, insofar as the processing is based on a legitimate interest, object to it. The controller shall no longer process the personal data concerning you unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the purpose of asserting, exercising or defending legal claims.
    • If the personal data concerning you is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling insofar as it is related to such direct marketing. If you object to the processing for direct marketing or profiling purposes, the personal data concerning you will no longer be processed for these purposes.

    You have the right to revoke your declaration of consent under data protection law at any time. The revocation of consent does not affect the lawfulness of the processing carried out on the basis of the consent until the revocation. For this purpose, we have set up the e-mail address widerruf@themandala.de.

    Right of Appeal to a Supervisory Authority

    As a data subject, without prejudice to any other administrative or judicial remedy, you have the right to lodge a complaint with a data protection supervisory authority, in particular in the Member State of your residence or of the place of the alleged infringement, if you consider that the processing of personal data relating to you infringes data protection.

    The supervisory authority to which the complaint is submitted will inform you of the status and outcome of your complaint, including the possibility of a judicial remedy.

    You can find more information on the website of the Federal Commissioner for Data Protection and Freedom of Information. Follow the link.

    Data Processing Outside the European Union

    If personal data is processed outside the European Union, you can find this information in the preceding sections.

    Security

    We use technical and organisational security measures in accordance with Art. 32 GDPR to protect your data managed by us against accidental or intentional manipulation, loss, destruction or against access by unauthorised persons. Our security measures are continuously improved in line with technological developments. Access is only possible for a few authorised persons and persons who are obliged to provide special data protection and who are involved in the technical, administrative or editorial care of data.

    Updating and modification

    We reserve the right to change, update or amend this privacy notice at any time. Any revised information on data processing will only apply to personal data collected or modified after the effective date.

    Status | May 2025